When will you have new stock?

I’m only one person so new stock doesn’t constantly come to my online shop… I tend to document as I make (sharing it mostly on YouTube) and share on my social media when there’s new pieces available. I’m very aware of my limits, and know not to push myself into feeling like I’m a factory, so I keep my making process small, slow and thoughtful.

Pink Sky Rides t-shirts are restocked as soon as one batch sells out.

When will my order arrive?

All orders will be wrapped and posted within three working days.

All orders are sent via Royal Mail, and will usually arrive 1-2 days of being posted (UK). Orders over £75, and all International orders, will be sent tracked, and will receive a tracking code via email.

Please only email if you haven’t received your order within 28 days, as that’s when I can start applying for compensation with the Royal Mail. Until then, there’s unfortunately nothing I can do.

Do you take custom orders?

Unfortunately I’m not taking on any custom orders. I don’t have any plans to reopen this anytime soon, but I’ll share on my social media if I do.

Will you post outside of the UK?

I’ve recently reopened international posting to Australia, Switzerland, New Zealand and the US. For US customers, a 10% fee is collected from you during checkout, which I pay your customs fee with. This means you don’t have to pay anything when the order reaches you. I’m still new to this new way of handling customs fees so please be patient if there’s any issues.

Anywhere else, I’m not responsible for any customs or imports fees, and you may have to pay these before picking up your order from the local office. This is 100% your own responsibility and risk, and I cannot chase up customs offices for you. After it has left the UK, it’s out of my hands. I cannot refund any items that have been held at customs. Sorry if that sounds brutal!